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Smart Support Connect and remote asset monitoring

Accelerate diagnostics, troubleshooting and maintenance operations to increase uptimes and reduce costs

Our Smart Support Connect service for critical instruments and solutions ensures measurement confidence and reduces cost of ownership throughout the lifecycle. Get your assets connected to Endress+Hauser secured cloud and benefit from peace of mind when it comes to installed base reliability.

优势

  • Reduce operating costs with remote support for diagnostics, troubleshooting and maintenance activities

  • Improve device uptime and plant availability with proactive support notifications

  • Resolve measuring point incidents quickly with on-hand knowledge and expert guidance

  • Enhance your maintenance team's skills with remote access to our expertise

Our offering

The Endress+Hauser Smart Support Connect service fully covers all your diagnostics and maintenance needs to maximize your process uptime.

  • Flexible service agreement levels with guaranteed response times

  • 24/7 access to our technical knowledge base (available for most of Endress+Hauser technologies)

  • Visual support from our instrumentation, solution and process experts

  • Remote asset health monitoring by our experts who will proactively contact you and provide guidance in case of malfunction

需求和咨询

请尽可能详细地告诉我们您的问题和需求,这样我们就能为您定制合适的解决方案了。

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